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Return Policy

Before deciding to return our products, please make sure that you have read the installation instructions available on our website and seek assistance from one of our representatives to make sure that the product you purchased has been installed correctly.

All returns must be initiated within 30 Days from the date of the invoice. All returns require an RMA number that must be marked on the shipping package. You can obtain an RMA number by contacting one of our representatives at (310) 691-8920.

Please send the returned merchandise with the RMA number and the freight pre-paid to the following address:

Card Scanning Solutions
10350 Santa Monica Blvd Ste. 330
Los Angeles, CA 90025

Our customers are responsible for all return shipping costs and all products must be received in new re-sellable condition. Shipping charges are not refundable under ANY circumstances once an order has been shipped.

We do not cross ship replacement units. A new order must be placed for the replacement product and the order will be shipped once the returned unit is received by our RMA department.

Items returned for a refund will be accepted only at our discretion. No refunds or credit will be granted after the 30-Day period from the date of purchase.

 
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