GuaranteeYour browser and our secure server encrypt confidential information during transmission, ensuring that transactions stay private and protected.
Credit Card SecurityWe strongly advise not to test the web site with false orders, as it will result in substantial, personal legal risk. It is a violation of the law to make orders under a false name or with an invalid credit card. Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases. Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.
Use of Your Personal InformationWe do not sell or rent our customer information to any third party under any circumstances. We do not reveal your email address or other personal information, except to complete transactions with our third-party vendors. In such cases, we provide only the information required to complete the transaction. By contract, the third party is prohibited from selling, renting or sharing this information.
During our order process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, telephone number and a valid credit card number. We use this information to verify your account when you place an order.
If you provide us with your email address, and opt to be on our mailing list, we will occasionally send you email or standard mail with recommendations or notices of new products and prices.
We also send emails to keep you informed of your order status.
Solicited Information: Contests, Surveys, ServicesWe do not participate in any of the above. We try to keep paper work to the necessary minimum.
Credit Cards"Card Scanning Solutions " accepts VISA, MasterCard, American Express and Discover. Current billing address and phone information must be included with every order. Billing information must be verifiable with the issuing bank. If this information cannot be verified with the bank, the order will be cancelled.
Credit Card SecurityPersons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases.
Fraudulent information will be provided to the issuing bank, shipping carriers, and networked with our business partners.
Sales TaxSales tax applies for orders that are shipped to the state of California. No additional charges will be applied to the listed prices except for the shipping and handling costs for orders not shipped to California. On international orders, additional taxes or duties may be charged for some countries by Fedex or local authorities, which are at the customer responsibility.
- We use the services of premium carriers (UPS, FedEx, USPS).
- Our delivery options are Ground, 2nd day Air, 3 days Select, Overnight,and international.
- All of our products are always in stock (unless specifically noted).
- Delivery times are stated in business days, and do not include order processing times.
- Ground: 5-7 business days (not counting shipping day)
- 2nd day Air: 2 business days (not counting shipping day)
- 3 days Select 3 business days (not counting shipping day)
- Overnight: Next day for orders accepted Monday through Thursday before 11:00AM PST
- Overnight orders accepted after 11:00AM pacific time will be shipped on the next day
- Overnight Orders Accepted on Friday before 11:00AM, will be delivered on Monday
- International: Fedex International priority 4-5 business days
InsuranceAll deliveries are insured and guaranteed against loss, theft and damage. If you should experience any freight damage, please submit a request.
OverdueDeliveries can be expected by combining order processing time and shipping time.
Order Processing TimeOur efficient processing system enables us to ship most of the orders the same day or within one business day. Delays to the above are expected for weekend orders. We ship Monday through Friday.
Destinations and International OrdersWe ship to the continental United States. In addition, we ship to almost every country in the world.
Billing to an International AddressYour billing information must be the same as listed for you by your credit card provider. We accept foreign billing addresses, but we may require (in rare cases) additional documentation prior to shipping your first order. We may ask to have a faxed copy of your passport or drivers license, along with a copy of either your credit card billing statement, or a copy of the credit card you will be using.
International Shipping MethodWe use Fedex International Priority. For some countries additional taxes or duties may be charged by Fedex or local authorities and are the responsibility of the customer.
WarrantiesWe will replace defective products for up to 1 year from purchase date.
We will accept returns of any product for a period of 30 days from the date of Invoice.
To make a return, please call customer support for an RMA (return merchandise authorization) and no credits will be issued until the merchandise has been returned.
We will provide a refund for the full price minus the Shipping and Handling costs.
- We will replace any defective product with an equal unit, for 90 days